Frequently Asked Questions

Please read our FAQ before sending us a message.

What is the return period of an item?

Items should be returned within 10 days of receiving the product. The return period of the product is mentioned along with the product description.

Which payment methods are accepted?

We accept Visa, MasterCard, JCB, Cashapp, Western Union, PayPal, American Express , Bitcoin, Zelle , Venmo, and Walmart Gifts Card.

What are the shipping methods?
Normal shipping

Express International Mail

Overnight shipping




5-9 business days after dispensing

1-2 business days after dispensing



Standard International Airmail $10.00 10-21 days after dispensing no
How do I initiate a return and what happens afterwards?

File a return request from ‘My Account’. Sign-In -> My Account -> Order History -> Request Return. Click for more help.
· Return request is reviewed by  Chemicalsmedshop.
· If it is required, request is shared with the merchant for his approval.
· After approval, pickup of the product is arranged through our courier partner.
· If our reverse pickup service is not available on your address, we will ask you to dispatch the product. The courier charges will be reimbursed by us.
· After the product is received, it is verified against your claim. Replacement or refund is initiated after that. Replacement would depend on the stock availability
It takes between 1 to 3 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location.
Please be assured that we work very hard to ensure that your interests are protected.

Do you ship internationally?

 Chemicalsmedshop ships the parcels international. The limitation is some countries in Asia. All the medications are dispensed from USA.

When will I get the replacement or refund?

We initiate the replacement or refund within 2 working days of receiving the product at our center. For refunds it takes unto 2 weeks for the amount to get credited in your account after we have initiated the refund. The refund/replacement may get delayed or declined if the product received by us is not as per your claim or you have not written  Chemicalsmedshop order number on the package.

Send us an email

(+1 609-800-2012)